Sopra Services Limited

The video stream keeps freezing. What to do?

What happens if I lose connection during a live casino table game?

How do I check my balance?

Is there a specific web browser that you recommend?

How do I clear cookies and cache?

Casino games are loading slow, why?

I cannot open a game, what's wrong?

What happens if I receive a call whilst playing in the casino?

What happens if I lose my Internet connection while playing a slot machine?

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Contact us by email: <a href="mailto:support@bestolid.com" target="_blank" rel="nofollow noopener noreferrer">support@bestolid.com</a>. We are open 08:00 AM - 00:00 AM.

Level 1, Phoenix Business Centre ​Old Railway Track ​Santa Venera, SVR 9022 ​Malta

​Read about responsible gaming and our player protection tools <a href="https://www.betsolid.com/en/responsible-gaming/information" target="_blank" rel="nofollow noopener noreferrer">here</a>.

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